Neostucco products are manufactured to meet high standards of durability, safety, and performance. We stand behind the quality of our materials and are committed to supporting builders, distributors, and property owners who use our systems.
Coverage
Neostucco warrants that its exterior finishing systems are free from manufacturing defects when installed according to the official Neostucco installation guidelines.
Warranty Conditions
This warranty applies only when:
Products are installed following Neostucco installation specifications
Materials are stored and handled properly before installation
Installation is performed by qualified contractors or trained professionals
Limitations
The warranty does not cover damage caused by:
Improper installation
Structural movement or building defects
Natural disasters or extreme environmental conditions
Unauthorized modifications to the system
Claims
If you believe a product is defective, please contact Neostucco with the following information:
Project location
Installation date
Description of the issue
Photos or supporting documentation
Our technical team will review the claim and determine the appropriate resolution.