Warranty Information

Warranty Information

Neostucco products are manufactured to meet high standards of durability, safety, and performance. We stand behind the quality of our materials and are committed to supporting builders, distributors, and property owners who use our systems.

Coverage

Neostucco warrants that its exterior finishing systems are free from manufacturing defects when installed according to the official Neostucco installation guidelines.

Warranty Conditions

This warranty applies only when:

  • Products are installed following Neostucco installation specifications

  • Materials are stored and handled properly before installation

  • Installation is performed by qualified contractors or trained professionals

Limitations

The warranty does not cover damage caused by:

  • Improper installation

  • Structural movement or building defects

  • Natural disasters or extreme environmental conditions

  • Unauthorized modifications to the system

Claims

If you believe a product is defective, please contact Neostucco with the following information:

  • Project location

  • Installation date

  • Description of the issue

  • Photos or supporting documentation


Our technical team will review the claim and determine the appropriate resolution.